Returns

Welcome to Sophia Nova customer service! We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not completely satisfied with your jewelry, don't worry! Here is an easy and fast way to return (please note that return costs are your own responsibility):

Important points to remember:

  • Make sure the jewelry is unworn and in its original condition.
  • Returns must be shipped within 14 days of receiving the order.
  • Once we have received your return, we will process the refund as quickly as possible.

Do you have any questions or do you need help? Do not hesitate to contact us at info@sophianova.nl . We are ready to help you!