Terms and Conditions

General Terms and Conditions Sophia Nova

Last updated on 01-01-2024

1. Applicability

1.1. These general terms and conditions apply to all agreements between Sophia Nova, hereinafter referred to as "Seller", and the customer, hereinafter referred to as "Buyer", regarding the sale and delivery of products via the Seller's website.

1.2. Deviations from these general terms and conditions are only valid if agreed in writing.

2. Offers and Agreements

2.1. All offers from the Seller are without obligation and valid while supplies last.

2.3. An agreement is concluded when the Buyer places an order on the Seller's website and the Seller confirms this order.

3. Prices and Payment

3.1. The prices on the Seller's website are in euros, including VAT and excluding shipping costs.

3.2. Payment must be made via the payment methods offered on the Seller's website.

3.3. Seller reserves the right to change prices at any time. Price changes do not affect orders already placed.

4. Delivery and Shipping

4.1. Seller strives to ship orders within the stated delivery time. However, delays can occur. The Seller is not liable for this.

4.2. Seller is not responsible for any loss or damage during transportation. Risk passes to Buyer at the time of shipment.

5. Right of withdrawal

5.1. The Buyer has the right to terminate the agreement within 14 days of receipt of the order without giving reasons.

5.2. Returns are only accepted if the jewelry is returned unused and in the original packaging.

6. Warranty

6.1. Seller offers a 6-month warranty against manufacturing defects. This warranty does not cover damage resulting from improper use.

7.Privacy

7.1. The Seller treats the Buyer's personal data confidentially and in accordance with applicable privacy legislation. See our privacy policy for more information.

8. Force majeure

8.1. Seller is not liable for any delay or failure to fulfill its obligations as a result of force majeure.

9. Governing Law and Dispute Resolution

9.1. Dutch law applies to all agreements between Seller and Buyer.

9.2. Disputes between parties will be submitted to the competent court in the district where the Seller is located.

By placing an order on the Sophia Nova website, the Buyer agrees to these general terms and conditions.